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The Future of the Reference Librarian

After two four years in library school, I’ve come to understand that people truly revere the reference desk. Where else can someone wise sit and answer questions with a knowing smile? While those poor, non-master’s-degree-carrying schmucks do all the “work” of checking books in and out, repairing books and cds and issuing library cards, the librarian can warm his or her tootsies via a space heater under the desk and enjoy the peace and quiet of the library. Reference is truly the apex of the field of information science — just ask a library student.

I enjoy hearing people talk about “sinking their teeth” into a good reference question. I myself have approached the reference desk many times with some really complicated reference question that the librarians, um, couldn’t actually answer. Any of the times. Nevertheless, I am sure that this is merely because I, with my 12 courses on libraries, have now surpassed them in my knowledge of reference services, and must now “refer” myself. With this in mind, I have found a wonderful website to help those on their quest for information. Please click here for a fascinating media presentation on the future of reference in libraries. You won’t be sorry!

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Librarian’s Creed

I’m in class, listening to graduate students give presentations on ethics and privacy in the world of information, and mostly it’s boring stuff, but one student listed this great quote:

“We are drowning in information, but starved for knowledge.”  — John Naisbitt

Before coming to Tucson and working in a library, I was someone who never really knew what librarians did — after all, I grew up with a one-room library squeezed into city hall, across from the window where we paid the water bill, and most of the time the room wasn’t even staffed.  I am amazed at what can be found in libraries, and how good librarians — really good librarians — can find hard-to-find data in short periods of time.

Sure, we’ll all be replaced by software…eventually.  Who won’t be?  I look forward to the robotic nanny of the future — I already have a robot to vacuum my floors.  I can get a robotic dog or cat, a fridge or toilet that talks — I can even have a friendly conversation with a robot.  I still like real dogs, toilets that don’t talk back and conversations with living, breathing friends though.  And I think, that, while librarians might not be as large of a force in the future, subject “experts” might make up for the loss of generalists.

Regardless, it’s a great quote, and a great creed for librarians.

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